Terms & Conditions

1. Acceptance of Terms

By accessing or using the MASurd AI website, software, application, APIs, services, or related products (collectively, the "Service"), you agree to be bound by these Terms & Conditions ("Terms").

If you do not agree to these Terms, you must not access or use the Service.

MASurd AI is operated by MA Digitals Technology Limited ("MASurd AI", "we", "us", or "our").

2. About MASurd AI

MASurd AI is an AI-powered business and agency management platform designed to assist businesses and agencies with sales, marketing, client management, project management, website analysis, SEO, and related business workflows.

The Service may include tools for:

• AI lead generation and business discovery.
• AI opportunity and website analysis.
• Website screenshot generation.
• AI website and UI design generation.
• Proposal generation.
• SLA and business document generation.
• CRM and customer relationship management.
• Email and WhatsApp communication.
• Project management.
• Client portals.
• AI-powered SEO analysis and recommendations.
• AI-assisted workflows and automation.

Features may change, be improved, replaced, suspended, or discontinued as MASurd AI develops.

3. Eligibility

You must be legally capable of entering into a binding agreement to use MASurd AI.

If you use MASurd AI on behalf of a company, agency, organization, or other legal entity, you represent that you have authority to accept these Terms on its behalf.

You are responsible for ensuring that your use of MASurd AI complies with all laws and regulations applicable to you.

4. Account Registration

Certain features require you to create an account.

You agree to:

• Provide accurate and current information.
• Keep your account information updated.
• Maintain the confidentiality of your login credentials.
• Not share your account credentials with unauthorized individuals.
• Notify us promptly of unauthorized account access.
• Remain responsible for activity conducted through your account.

We may suspend or terminate accounts that contain false information, violate these Terms, or create security, legal, or operational risks.

5. Organizations and Team Members

MASurd AI may allow users to create organizations, workspaces, teams, and additional user accounts.

Organization administrators are responsible for managing team members, assigning permissions, removing users when necessary, and ensuring that authorized users comply with these Terms.

Actions performed by authorized team members may be treated as actions performed on behalf of the organization.

6. Use of Artificial Intelligence

MASurd AI uses artificial intelligence and third-party AI technologies to provide certain features.

AI-generated results may include:

• Business analysis.
• Website analysis.
• Lead scoring.
• Website and UI designs.
• Images and visual concepts.
• Proposals.
• SLA and business document drafts.
• SEO recommendations.
• Email and communication suggestions.
• CRM summaries and recommendations.
• Project management recommendations.
• Other AI-generated content.

AI output should be reviewed before being sent, published, signed, implemented, or relied upon.

AI-generated information is not a substitute for professional legal, financial, medical, or other regulated professional advice.

7. AI Accuracy and Disclaimer

MASurd AI does not guarantee that AI-generated information will be accurate, complete, current, unbiased, error-free, or suitable for a particular purpose.

You are responsible for independently verifying important information before relying upon it.

8. Lead Generation and Business Data

MASurd AI may provide tools that help users discover and analyze publicly available business information.

This information may include:

• Business names.
• Public business addresses.
• Public business contact information.
• Business websites.
• Business categories.
• Public social media profiles.
• Public ratings and reviews.
• Other publicly available business information.

MASurd AI does not guarantee that business information is accurate, complete, current, or continuously available.

You are responsible for ensuring that your collection and use of business information complies with applicable privacy, data protection, marketing, anti-spam, and telecommunications laws.

9. Website Analysis and Screenshots

MASurd AI may analyze publicly accessible websites and generate screenshots, reports, or other analysis.

You agree not to use these capabilities to:

• Circumvent authentication.
• Access private systems.
• Bypass security controls.
• Conduct unauthorized security testing.
• Attack or disrupt websites.
• Collect information you are not legally permitted to collect.

10. AI Website and Design Generation

MASurd AI may generate website layouts, UI designs, images, copy, branding concepts, website content, and design recommendations.

Generated designs and content should be reviewed before commercial use.

You are responsible for ensuring that generated materials do not infringe third-party intellectual property, trademarks, copyrights, privacy rights, or other legal rights.

11. Proposals, SLA and Business Documents

MASurd AI may generate proposals, SLA documents, contracts, agreements, and other business documents.

These documents are AI-generated drafts or templates and do not constitute legal advice.

You are responsible for reviewing documents before sending, signing, or relying upon them.

For legally significant agreements, we recommend obtaining advice from a qualified legal professional.

12. CRM

MASurd AI may allow you to store and manage leads, contacts, companies, clients, opportunities, activities, notes, projects, documents, communications, and other business information.

You are responsible for ensuring that you have the necessary rights and permissions to upload, store, and process information within your account.

13. Email and WhatsApp

MASurd AI may integrate with third-party communication providers to allow users to send and receive email and WhatsApp communications.

You are responsible for:

• Obtaining appropriate consent where required.
• Complying with applicable anti-spam laws.
• Complying with applicable WhatsApp and Meta policies.
• Providing required opt-out mechanisms.
• Sending lawful and appropriate communications.
• Maintaining accurate recipient information.

MASurd AI does not authorize users to send unsolicited, deceptive, fraudulent, abusive, or unlawful communications.

We may restrict messaging functionality if we detect abuse, violations, or activity that presents a risk to the platform or third parties.

14. Third-Party Services and Integrations

MASurd AI may integrate with third-party services, APIs, platforms, and providers for AI, email, WhatsApp, website data, cloud storage, authentication, payments, analytics, hosting, and other functions.

Third-party services may have their own terms, privacy policies, usage restrictions, pricing, availability, and limitations.

MASurd AI is not responsible for failures, outages, changes, restrictions, or policy decisions made by third-party providers.

15. User Content

You retain ownership of content you submit to MASurd AI, including business information, text, images, documents, designs, customer information, CRM records, and project information.

You grant MASurd AI the limited rights necessary to process, store, transmit, display, and otherwise use your content solely as required to provide and operate the Service.

You represent that you have the necessary rights and permissions to provide such content.

16. AI-Generated Content

Subject to applicable law and third-party provider terms, MASurd AI does not claim ownership of content generated specifically for you solely through your use of the Service.

AI-generated content may not be unique to you, and similar content may be generated for other users.

You are responsible for determining whether generated content is appropriate for your intended use.

17. Intellectual Property

MASurd AI and its underlying technology are owned by or licensed to MA Digitals Technology Limited.

This includes, where applicable:

• Software and source code.
• APIs.
• User interfaces.
• Design systems.
• Branding and logos.
• Documentation.
• Algorithms.
• AI workflows.
• Platform architecture.
• Proprietary technology.

You may not, without our prior written permission:

• Copy the Service.
• Reverse engineer the Service.
• Modify the Service.
• Resell the Service outside permitted plans or agreements.
• Extract proprietary platform technology.
• Attempt to obtain source code.
• Use the Service to create a substantially similar competing platform.

18. Acceptable Use

You agree not to use MASurd AI to:

• Commit fraud.
• Conduct unlawful activities.
• Send malicious communications.
• Harass or abuse individuals.
• Distribute malware.
• Attempt unauthorized access.
• Circumvent security controls.
• Scrape private or restricted information.
• Violate intellectual property rights.
• Violate privacy rights.
• Conduct illegal surveillance.
• Generate deceptive or fraudulent materials.
• Abuse APIs or platform infrastructure.
• Interfere with the operation of MASurd AI.

We may suspend or terminate access where necessary to protect users, the platform, or third parties.

19. Subscriptions and Payments

Certain MASurd AI features may require a paid subscription.

Pricing, billing frequency, usage limits, credits, included features, and applicable taxes will be presented during the purchase or subscription process.

Unless otherwise stated:

• Subscriptions renew according to the selected billing period.
• You authorize applicable subscription charges.
• Applicable taxes may apply.
• Failed payments may result in restricted or suspended access.

We reserve the right to change pricing with reasonable notice.

20. Usage Limits

Certain features may have limits based on subscription plan, AI credits, API usage, storage, lead searches, website analysis, AI generations, communication volume, or other platform resources.

We may implement reasonable limits to prevent abuse and maintain platform stability.

21. Refunds

Refund eligibility will depend on the applicable subscription plan and refund policy presented at the time of purchase.

Where required by applicable law, statutory consumer rights remain unaffected.

22. Service Availability

We aim to maintain reliable availability but do not guarantee that MASurd AI will be available at all times, error-free, uninterrupted, free from security vulnerabilities, or compatible with every device or third-party service.

Maintenance, upgrades, technical failures, third-party outages, and circumstances beyond our reasonable control may temporarily affect availability.

23. Data Backup

We may maintain backups of platform data as part of our operational procedures.

However, you remain responsible for maintaining appropriate copies of critical business information.

We do not guarantee that deleted, corrupted, or otherwise unavailable data can always be recovered.

24. Security

We implement reasonable technical and organizational measures designed to protect the Service and user information.

However, no internet-based system can guarantee absolute security.

You are responsible for maintaining secure credentials and appropriate access controls within your organization.

25. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using MASurd AI, you acknowledge that your information may be processed as described in our Privacy Policy.

26. Confidentiality

We will take reasonable measures to protect confidential information provided through the Service.

You must not use MASurd AI to store information that you are prohibited from sharing or processing under applicable laws, regulations, or contractual obligations.

27. Suspension and Termination

We may suspend or terminate your account if:

• You violate these Terms.
• You engage in unlawful activity.
• You abuse the platform.
• You attempt unauthorized access.
• You fail to pay applicable fees.
• Your use creates security or legal risks.
• Required by applicable law.

You may stop using the Service at any time.

Upon termination, access to certain account data may become unavailable after applicable retention periods.

28. Disclaimer

To the maximum extent permitted by applicable law, MASurd AI is provided on an "as is" and "as available" basis.

We make no warranties regarding AI accuracy, business outcomes, lead conversion, website performance, search rankings, SEO results, sales results, revenue, availability, or third-party integrations.

Your use of the Service is at your own risk.

29. Limitation of Liability

To the maximum extent permitted by applicable law, MA Digitals Technology Limited and its directors, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of MASurd AI.

Where permitted by law, our aggregate liability arising from the Service will be limited to the amount you paid for the Service during the applicable period preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded.

30. Indemnification

You agree to defend, indemnify, and hold harmless MA Digitals Technology Limited and its affiliates, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from:

• Your use of MASurd AI.
• Your violation of these Terms.
• Your violation of applicable law.
• Your content.
• Your communications with third parties.
• Your misuse of AI-generated content.
• Your infringement of third-party rights.

31. Changes to the Service

We may modify, improve, add, or remove features from MASurd AI.

We may also discontinue certain features where reasonably necessary.

Where a material change substantially affects paid services, we will provide appropriate notice where required.

32. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on this page with a revised "Last updated" date.

Your continued use of MASurd AI after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

33. Governing Law

These Terms will be governed by the laws applicable to the legal entity providing the Service, subject to any mandatory consumer protection or other applicable laws.

For MASurd AI, the applicable governing law and dispute-resolution jurisdiction should be confirmed by MA Digitals Technology Limited with qualified legal counsel before publication.

34. Dispute Resolution

Before initiating formal legal proceedings, we encourage users to contact us and attempt to resolve disputes informally.

You agree to provide reasonable information about the dispute and allow us a reasonable opportunity to address it.

Any mandatory arbitration, court jurisdiction, or alternative dispute-resolution requirements will be governed by applicable law and the jurisdiction specified in the final legally reviewed version of these Terms.

35. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

36. Entire Agreement

These Terms, together with our Privacy Policy and any applicable additional agreements, constitute the agreement between you and MASurd AI concerning your use of the Service.

37. Contact

If you have questions about these Terms, please contact us at hello@masurd.com .